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 Enhancing Human Capital Value in the Banking Industry


Jean-Claude GUÉRY Directeur des affaires sociales, Association française des banques (AFB).

Nowadays it is common knowledge to consider that the value of a company’s staff is a key factor of its performance. Even if there is no straightforward indicator of this value, banks are more and more aware of it, even if it is hard to define.

Banks address this issue in several ways: firstly, by trying to hire the best talents available on the labour market; secondly, by trying to keep and make these talents more productive (incentives, training…) and thirdly, by complying with extra financial rating agencies’ criteria. This last point is a rather new stake but is becoming more and more pressing.